Shipping policy

Hier is het volledige verzendbeleid voor Pupario:

Shipping Policy

Free Worldwide Shipping

At Pupario, every order includes free worldwide shipping — no minimum order required, no hidden fees.

Delivery Times

We process all orders within 1–3 business days. After processing, estimated delivery times are:

  • Europe: 4–8 business days
  • United States & Canada: 7–14 business days
  • Australia & New Zealand: 7–14 business days
  • Rest of the world: 7–21 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and local postal services. During peak periods such as holidays, delivery times may be slightly longer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to follow your order through our shipping partner's website.

If you have not received a tracking email within 5 business days of placing your order, please check your spam folder or contact us at the email address below.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product price or shipping cost.

We recommend checking your local customs regulations before placing an order if you are unsure about potential import fees.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us. We will investigate the issue with our shipping partner and work to resolve it as quickly as possible.

If an order is confirmed lost by the shipping carrier, we will send a replacement or issue a full refund at no additional cost to you.

Wrong Address

Please ensure your shipping address is correct at the time of ordering. Pupario is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address after placing your order, contact us immediately at the email address below and we will do our best to correct it before the order is shipped.

Contact

If you have any questions about your shipment, please contact us at: 📧 support@pupario.com